Shipping, returns, etc
SHIPPING
Shipping will be calculated after you login or enter your shipping address. If you have any questions or problems, send us a message.
Domestic Shipping: Generally we ship single CDs and 45s via USPS 1st Class Mail and bulkier packages via USPS Media Mail. Occasionally, we'll use UPS. If your order is $100 (or more), you will get free shipping (domestic only).
International Shipping: We are currently only shipping internationally to Australia, Canada, Japan and New Zealand. Taxes will have to be paid on delivery. We are not registered to collect or transmit VAT/IOSS so we cannot ship to the EU, UK, etc through our website. International orders ship via PirateShip/USPS and will be calculated at checkout. You can save money on shipping if you don't want jewel cases shipped with your CDs. Send us a message with a list of what you want and we can calculate the shipping and send you a PayPal invoice.
Magazines: All magazines ship via USPS 1st Class Mail or Priority Mail.
RETURNS
It's easy to return something!
- Did you ordered the wrong item?
- Did we sent the wrong item?
- Is your LP or CD is defective?
Just pack your order back up within 14 days and ship it back (best to send us an email letting us know it's on it's way to us, too). We can either send you a refund or send you a new item. Either way, we'll make it right.
CONTACT
Parasol Records
303 W Griggs Street
Urbana, IL 61801-2609
(217) 344-8609
parasol@parasolrecords.com